Research-driven product strategy

I’m a UX-focused researcher and product manager based in Seattle (and sometimes Austin).  I help teams execute on design-oriented strategy for emerging technology products, grounded in an understanding of user needs.  My work spans virtual and augmented reality, artificial intelligence, conversational UI, as well as traditional interfaces.  Currently, I’m defining next gen experiences for Mixed Reality with Microsoft’s HoloLens group.

I believe that user research fundamentally complements product management, and I use tools from both to bring direction to complex problem spaces.  Over 10+ years, I’ve helped global brands such as Microsoft and Disney build innovative, engaging products, and have presented in peer-reviewed conferences and journals.  I also mentor junior UX professionals.

I welcome conversations about strategy, research, and emerging technology.