Research-driven product strategy

I’m a UX-focused researcher/product manager based in Seattle (and sometimes Austin).  I develop and execute design-oriented strategy for emerging technology products based on an understanding of user needs.  My work spans virtual and augmented reality, artificial intelligence, conversational UI, as well as traditional interfaces.

I believe that user research fundamentally complements product management, and I use tools from both to bring direction to complex problem spaces.  Over 10+ years, I’ve helped global brands such as Microsoft and Disney build innovative, engaging products, and have presented in peer-reviewed conferences and journals.  I also mentor junior UX professionals.

I welcome conversations about strategy, research, and emerging technology.