User-centered research for emerging tech business models

I help teams bring evidence-based, user-centered perspectives to product strategy for emerging technologies.  In my work with companies such as Microsoft and Disney, I’ve guided over $300 million in developer time, advertising, and organizational restructuring.  My recent work focuses on generative AI and spatial computing.

I run a customer research consulting firm based in Austin, TX (which is where you’ll find more up-to-date information about my current work).  My passion is empowering people at all levels within organizations to effectively leverage and communicate research.

I welcome conversations about strategy, research, and emerging technology.